FAQ

We work across the Adelaide Hills, Fleurieu Peninsula, Barossa and Adelaide’s bushfire-prone suburbs. If you are unsure whether we cover your area, call us on 08 8337 4969.

Call 08 8337 4969 or request a quote online. We will ask about your property and arrange a time to assess it, then give you a quote for the system you need.

It depends on the job. We will tell you before we visit if there is a charge for the assessment.

Before the Fire Danger Season starts in your district. Booking early gives time to install the system and test it properly before summer.

Most systems include roof and gutter sprinklers, a petrol or diesel fire fighting pump, a dedicated water supply and one or more fire hose reels. We design each system to suit your property.

We supply and install Davey and Reefe fire fighting pumps, and service most other makes of petrol and diesel pump.

Often, yes. We inspect what you already have and tell you what can be reused and what needs upgrading.

New homes in bushfire-prone areas of South Australia usually need one under the state’s bushfire building standard (MBS 008). The size ranges from 2,000 to 22,000 litres depending on your property.

Once a year, before the Fire Danger Season. We service the pump, run the sprinklers and hoses, and check your water supply and fittings.

Our installations come with a 25-year labour warranty.

Yes. Every job is carried out by licensed plumbers from Paterson Trades Group, a South Australian family business in the trades since 1927.

We accept major credit cards, EFT and cash. Buy now, pay later is available through Humm on jobs of $2,000 or more.

Any business in or near bushland can benefit, including wineries, farms, tourism accommodation, workshops, schools and community buildings in high bushfire risk areas.

Yes. We use firefighting pumps driven by petrol or diesel engines, so the system runs without mains electricity.

Often, yes. We inspect what you already have and tell you what can be reused and what needs upgrading.

It depends on the size of the site. We give you a timeframe with your quote after the site assessment.

Yes. We can run both from one pump and water supply if it has enough capacity, or install a separate system for the shed.

Not always. We check your existing water supply and tell you whether it can support both buildings.

The sprinklers are mounted on the outside of the shed to wet the roof and walls, so they do not spray inside the building.

The price depends on the shed size, pump and water supply. We provide a fixed quote after inspecting your property.

They wet the roof, gutters, walls and surrounding ground, which helps stop embers from igniting your home and nearby fuel.

Yes. We supply and install Davey and Reefe fire fighting pumps, sized to suit your sprinkler system.

It depends on the number of sprinklers and how long they run. We size the pump and water supply to suit your system.

Yes. Sprinklers support your plan but do not replace it, and the CFS advises every household in a bushfire risk area to have a written plan.

Both are suitable. Petrol pumps cost less upfront, while diesel pumps suit larger systems and longer run times. We will recommend the right option for your property.

Mains power often fails during a bushfire, so the standard requires a pump that runs independently of mains electricity.

On a hard surface close to your water supply, away from vegetation, inside a non-combustible enclosure with good ventilation.

Yes. We can remove your old pump and install a new one sized to your existing sprinklers and hoses.

At least once a year, before the Fire Danger Season starts in your district. We also recommend starting your pump yourself every month during summer.

Yes. We service Davey, Reefe and most other brands of petrol and diesel fire fighting pumps.

Stale fuel is the most common cause, followed by a fouled spark plug, a flat battery or a worn starter. Our service checks all of these.

Yes. We run your sprinklers and hose reels during every service to confirm the whole system works.

Long enough for the nozzle to reach every part of your building, and no longer than 36 m under the South Australian standard.

No. It should connect to your firefighting pump and dedicated water supply so it keeps working when mains water pressure drops.

That depends on the size of your home and other buildings. We work it out during your site assessment.

Yes. We install fire hose reels on commercial properties as part of a commercial defence system.

Between 2,000 and 22,000 litres for a new home, depending on your bushfire risk, BAL rating, block size and mains water connection.

Above-ground firefighting tanks must be non-combustible, such as steel or concrete. Plastic tanks can melt in a bushfire.

Yes. A combined tank can hold a reserved volume for firefighting that household use cannot draw below.

Where fire fittings are required, a 65 mm Storz outlet with a gate or ball valve near the bottom of the tank.

A property assessment, your decision on leaving early or staying, triggers to act, evacuation routes, a pre-summer checklist and instructions for your equipment.

Our plan follows the CFS guidelines and adds detail specific to your property and firefighting equipment.

Yes. Businesses in bushfire risk areas should have a plan that covers staff, customers, stock and equipment.

Review it every year before the Fire Danger Season, and whenever your household, property or equipment changes.